As senior director of global operations for Innovative Employee Solutions, Helga Venturini Townend has been at the forefront of the company’s international expansion efforts. From her base in the UK, she has used her expertise in workforce management compliance and risk assessment to set up global contingent workforce management solutions in more than 100 countries. She has seen to every detail, including setting up international MSP accounts, supporting supplier billing processes, ensuring compatibility with VMS tools, training onsite teams and ensuring compliance with local labor, immigration and tax laws. Her knowledge and experience have been invaluable to IES’s successful global expansion.