With a focus on client relationship management, service innovation and operational excellence based on her strategic insight into talent acquisition, Cielo Executive VP Sally Hunter oversaw 35% growth in 12 months from 2018 to 2019 and 18% growth in 2019 across her EMEA recruitment process outsourcing client base, comprising 30-plus organizations from across healthcare, life sciences, professional services and high-tech industries. Hunter scaled her operations to deliver this growth through launching a proactive “high potential” program, promoting internal succession planning and celebrating internal mobility — which was itself enabled through a focus on diversity, equality and inclusion, mentoring, and learning and development.