Iwona Szmitkowska became president of Work Service in March 2019, taking charge of the company’s restructuring. She plans to focus on further business development within the Polish and German markets. She is also president of the Work Service Foundation. She was previously VP of the management board of Work Service. Her previous roles in Work Service include customer service department director, regional director, branch manager and branch director. In 2017, she became president of the management board of the Employment Agencies Association, the largest Polish organization specializing in delivering HR services.