Nicola McQueen is CEO of NHS Professionals, leading the largest flexible staffing provider to the National Health Service (NHS). McQueen has more than 20 years’ experience creating effective staffing strategies across both private and public sectors. During the pandemic, she oversaw recruitment of tens of thousands of healthcare professionals to the NHS. McQueen is passionate about innovative workforce solutions and staff well-being and recently initiated a technology-driven transformation program to elevate customer experience at NHS Professionals. Under her leadership, the company earned several accolades, including Apsco’s Recruitment Company of the Year and MSP of the Year awards in 2023.