With a track record of 17 acquisitions and integrations for System One, including four during the pandemic, Susan Burgess Tencza leads a team that navigates challenges with agility. She was able to rapidly transition her organization to remote work and later to flexible and in-office work, all while ensuring support and communication for employees as well as clients. In 2023, System One added another successful integration to the roster, a testament to Tencza’s adaptability. Her leadership enriches a culture of resilience and growth.