As a high-growth tech company, Upwork has undergone significant transformation over the past several years, and Chief of People Zoë Harte has successfully sustained the corporate culture throughout each of these changes while maintaining deep team engagement and driving a high-performance focus. In 2020, when Covid-19 accelerated the shift to remote work, Harte immediately recognized the monumental responsibility to help team members adapt while providing insights to businesses just beginning their remote journeys. Over the past year and a half, Harte and her team have implemented a “Back to Better” plan to help employees navigate through the challenges of Covid-19 and support the company’s push to remote first.