As chief talent officer at Kelly, Jocelyn Lincoln focuses exclusively on external temporary talent. She sees each temporary employee as a customer who brings unique experiences, goals and expectations to their career journey and designs systems and processes that simplify, personalize and transform how Kelly connects with temporary workers at every step of a fast-paced digital strategy — from online storefronts to onboarding, career development, performance management and benefit packages. With her deep industry expertise and a proven passion for the temporary workforce, she has spent two decades leading numerous marketing and candidate-focused teams at Kelly.