Lynne Gross is president of RNnetwork, the travel nurse staffing division of CHG Healthcare, which is the second-largest healthcare staffing firm in the US. Gross recently joined some of the company’s traveling providers on a medical mission to Ecuador. The personal connections she made with the people, as well as the providers, made the experience more meaningful and reinforced the importance of remembering RNnetwork staffs people, not positions. Gross intends to take the personal connections she formed in Ecuador and find ways for her people to make similar connections with the providers they staff.