As CEO of Randstad’s core business brands in the US and Canada, Karen Fichuk is responsible for the largest operating company in Randstad’s global portfolio, which represents 20% of the organization’s total revenue and employs more than 5,700 corporate staff in 1,158 branches and on-sites. Her team delivered above-market performance last year and, despite the pandemic, Fichuk proceeded with company investments — including the launch of Transcend, a self-funded program to drive economic equity through skilling and employment. Fichuk also created a new role for a public affairs director focusing on relationship-building with government stakeholders to reinforce the value that the staffing industry brings to society.